January 2012
3 posts
Experience Engineering
And I don’t mean Imagineering. And I don’t mean user experience design. Today I have given a name to a practice which is much more widely practiced than anyone would prefer to admit. It is experience engineering. I defined it quickly in this tweet as:
The numbers are all wrong, the math makes no sense, and the user is happy with their experience.
Naturally there is the well known...
Embracing Non-Privacy
I recently had an interesting conversation with a friend of mine, Lisa Long. Don’t bother looking for her, she doesn’t exist on the internet. Lisa works in enterprise software, providing professional support and operations. She makes a point to not post publicly about anything, lest her professional image be tarnished. What different industries we work in! I post publicly about almost anything. On...
Information is Beautiful
I’ve slowly made my way through David McCandless’ Information is Beautiful. Information is indeed beautiful, and so is this book. As a lifelong lover of facts, just pure and simple facts about things that I can rattle off at house parties and have people stare and wonder why I know that, those kinds of facts, well, this book is full of them. Of course, I swore that I’d never...